TOPdesk is an international software provider that helps organizations improve their services. With user-friendly service management software, TOPdesk supports teams in efficiently handling calls, structuring processes, and increasing customer satisfaction. The solution is used for IT Service Management (ITSM) and Enterprise Service Management (ESM), including within IT, facilities management, HR, and other service departments.
TOPdesk distinguishes itself through a practical approach, an intuitive user interface, and a strong focus on collaboration and simplicity. Employees can get started quickly, while organizations gain control over their service processes and performance. In addition to software, TOPdesk offers training, consultancy, and knowledge sharing to support clients in continuous improvement.
With an international customer base across diverse industries, TOPdesk builds long-term relationships and sustainable growth. TOPdesk’s mission is to help service organizations do their work better, smarter, and with more enjoyment.